PETALING JAYA: Malayan Banking Bhd (Maybank) aims to set up four more Maybank2u.com lounges in shopping malls in the Klang Valley during the financial year ending June 30, 2008, said head of consumer banking Spencer Lee.
With Internet banking gaining predominance, the bank aimed to provide banking services in non-traditional locations such as shopping malls to cater to the “changing lifestyles of customers,” he said. Lee said this at the launch of the bank's flagship Maybank2u.com lounge at One Utama here yesterday.
The lounge is equipped with four Internet kiosks for Maybank2u.com customers to do their Internet banking transactions. Those wishing to pay their bills using credit cards from other financial institutions can also register with Maybank2u.com.Those with their own mobile devices or laptop computers may also use the lounge. “This lounge adds another convenient touch point for us to reach our customers requiring specific type of services and facilities in a relaxed and comfortable setting.“It is an exclusive and comfortable zone to rest and surf, including performing those online banking transactions," said Lee.
He said the bank would allocate RM250,000 to RM500,000 for each Maybank2u.com lounge, which it anticipates to set up in high traffic areas.
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